Terms of Service
Effective date: October 6, 2026Before you continue
These Terms explain the rules for using NUMERA. The Privacy Policy explains what personal information we process and why. Agreeing to these Terms does not by itself grant optional device permissions or enroll you in marketing.
1. Acceptance
These Terms govern NUMERA communication, connectivity, eSIM, phone-number, messaging, NUMA AI, call-screening, caller-identification, spam-protection, voicemail and related services. Product-specific terms shown before a purchase or feature activation also apply.
2. NUMA AI
NUMA can answer questions, draft or explain messages, search public web sources when enabled, process media you submit and provide other AI-assisted features. AI output can be incomplete or inaccurate and should be reviewed before important reliance.
3. AI call answering and screening
If enabled, NUMA may answer incoming calls, identify itself as an AI or automated assistant where required, ask callers why they are calling, classify or summarize a call, route it or take voicemail. Screening is an assistive classification, not a guarantee that a caller is safe, legitimate or wanted.
4. Recording, transcription and caller ID
Where enabled and lawful, NUMERA may record calls or voicemail, transcribe audio and generate summaries. You are responsible for using recording features only where the required notice and consent or other lawful basis exists for relevant participants. Caller ID information is not a guarantee of identity. You may not spoof, forge or misrepresent caller identity or impersonate another person or service.
5. Spam and outbound communications
NUMERA may use technical and AI signals to identify likely spam or fraud. Classifications can be wrong. You must not use NUMERA for unlawful robocalling, unsolicited commercial communications, harassment, threats, scams, phishing, deceptive impersonation, or to evade opt-out, Do-Not-Call/Do-Not-Text, carrier or regulatory controls. Marketing is subject to applicable consent and opt-out requirements.
6. User content and permissions
You may choose to submit text, images, files, audio, voicemail, contacts or location information to features that require them. NUMERA may process that content only as needed to provide the selected feature and under the Privacy Policy. Do not submit another person’s confidential information unless you are authorized to do so.
7. Numbers and connectivity
Phone numbers, eSIMs and connectivity packages are subject to carrier, numbering-plan, geographic, identity-registration and regulatory requirements. Numbers may be suspended, expired, reclaimed or reassigned where permitted. Service availability can depend on third-party networks.
8. Prohibited use and suspension
Do not use NUMERA for fraud, identity theft, unlawful recording, stalking, harassment, threats, illegal spam, malware, credential theft, evasion of telecom controls or other unlawful or abusive activity. NUMERA may restrict or suspend features to protect users, providers, the public or comply with law.
9. Automated decisions and consumer rights
NUMERA may use automated systems for spam classification, fraud signals, abuse prevention and feature operation. Automated classifications may be reviewed or challenged where applicable. Nothing in these Terms removes consumer rights or liabilities that cannot lawfully be excluded.
10. Payments, refunds and payment privacy
NUMERA may use third-party payment processors, app stores or other payment services. NUMERA does not require you to give NUMERA your full card number or card security code in chat, support messages or NUMA. Payment authorization, settlement and refunds may be performed by the applicable processor. Transaction records may be retained for accounting, fraud prevention, dispute handling, entitlement management and legal obligations. Refund requests may require transaction information and, where the original payment method cannot receive a direct refund, the processor may request additional payout information.
11. Third parties, changes and contact
NUMERA may depend on carriers, eSIM providers, payment processors, cloud services, AI providers, app stores and other providers. Services and these Terms may change as NUMERA evolves or laws change. Questions and complaints may be submitted through NUMERA Support.